The CFPB Can Enhance Its Diversity and Inclusion Efforts

Table of Contents

• Report Contributors and Abbreviations
• Summary of Recommendations
• Memorandum
• Introduction
• Recruiting and Hiring
• Performance Management
• Promotions and Succession Planning
• Employee Complaints
• Employee Satisfaction Surveys
• Office of Minority and Women Inclusion
• Summary of Findings
• Appendix A: Congressional Request Letter
• Appendix B: Scope and Methodology
• Appendix C: Workforce Data
• Appendix D: Hiring Data
• Appendix E: External Consulting Firm’s Statistical Analysis of the CFPB’s FY 2012 and FY 2013 Performance Ratings
• Appendix F: Performance Management Data
• Appendix G: Promotions Data
• Appendix H: Separations Data
• Appendix I: Management’s Response