Opportunities Exist to Enhance the CFPB's Policies, Procedures, and Monitoring Activities for Conferences

Table of Contents

• Report Contributors and Abbreviations
• Summary of Recommendations
• Memorandum
• Introduction
• Finding 1: The CFPB Should Update Conference-Related Policies and Procedures
• Finding 2: The CFPB's OHC Should Conduct Monthly Reviews of Training Certificates and Affidavits
• Other Matter for Management's Consideration
• Appendix A: Scope and Methodology
• Appendix B: Summary of Agency-Sponsored and Nonsponsored Conferences Identified and Reviewed
• Appendix C: Management's Response