OIG - Hotline Report Form

We are going to ask you a few questions to help direct your complaint to the right place.

I have a consumer complaint against a financial institution.

I have a dispute with my credit card or my landlord.

I want to report an issue of fraud, waste, or abuse involving the Board of Governors of the Federal Reserve System or the Consumer Financial Protection Bureau (CFPB).

To help us better understand your complaint, please have the following information ready:

Location of complaint
Name of alleged responsible party
Data of occurrence
Summary of the complaint

Are you an employee of the Board or the CFPB?

Does this relate to a program or function of the

Board
CFPB
Other (please specify)

What kind of fraud, waste, or abuse are you reporting? (Choose all that apply)

Waste or mismanagement of agency funds or resources

Extravagant, careless, or needless spending of Board, CFPB, or OIG funds, or squandering of those agencies' equipment or property. May include matters creating a substantial risk to the agencies’ missions.

Contract or procurement fraud

Intentionally and unlawfully manipulating the contracting or procurement process to give an unfair advantage to a particular vendor; falsely billing the OIG, Board, or CFPB; overrepresenting the amount of a delivered product; or understating an obligation to the agencies mentioned.

Employee misconduct or abuse of authority

Improper use of Board, CFPB, or OIG resources; misuse of position or authority; destruction or misapplication of agency resources; or other unreasonable behavior.

Ethics violations

Bribery, corruption, appearance of impropriety, or violation of legal ethics.

Conflict of interest

Circumstances in which Board, CFPB, or OIG officials or staff stand to benefit from the awarding or contracting of grant funds.

Bank fraud or other financial crimes concerning Board- or CFPB-regulated institutions

Mismanagement or leaking of confidential supervisory information; false information provided to the Board, CFPB, or OIG; or misuse of agency seals or employee information. Does not include consumer disputes.

Obstruction of a Board or CFPB examination process

Matters that impede or attempt to hinder any examination of a Board- or CFPB-supervised financial institution.

Other—please specify:

We cannot investigate consumer disputes, nor are we authorized to enforce the Board’s or the CFPB’s regulatory programs or responsibilities (such as enforcement of Bank Secrecy Act or Truth in Lending Act violations, investigations or audits of consumer complaints, and so on).

Allegation details

Name of allegedly responsible party

Location

Date

Summary of allegation

Please include how you know this incident occurred; a description of the incident, names, and contact information of other witnesses or victims; and any other pertinent information.

Would you like to remain anonymous?

If we do not have your name and contact information, we will not be able to contact you about this matter. Investigations are generally more effective if you are available to provide information and documents on request. If you choose to be anonymous, you may limit our ability to conduct a complete investigation, if warranted, of your matter.

Do you request confidentiality?

We will not disclose the identity of an employee who comes forward with a complaint or information, unless the inspector general determines that such disclosure is unavoidable during the course of an investigation. Additionally, the Inspector General Act protects employees from reprisals or retaliation for having reported a complaint or disclosing information to us, unless there is willful or knowing disregard for the truth.

Your information

* Required

First name*

Last name*

Email*

Phone number

Street address

City

State

ZIP Code

Review

Allegation details

Employee of Board or CFPB?
Agency
Kind of fraud, waste, or abuse
Responsible individual
Location
Date
Summary

Your information

Anonymous?
Confidential?
First name
Last name
Email
Phone number
Street address
City
State
ZIP Code

HOTLINE

OIG Hotline

I have a consumer complaint against a financial institution.

I have a dispute with my credit card or my landlord.

I want to report an issue of fraud, waste, or abuse involving the Board of Governors of the Federal Reserve System or the Consumer Financial Protection Bureau (CFPB).

To help us better understand your complaint, please have the following information ready:

Are you an employee of the Board or the CFPB?

Does this relate to a program or function of the

What kind of fraud, waste, or abuse are you reporting? (Choose all that apply)

Allegation details

Would you like to remain anonymous?

Do you request confidentiality?

Your information

Review

Allegation details

Your information

LINKS TO THE BOARD AND THE CFPB

Office of Inspector General

Board of Governors of the Federal Reserve

Consumer Financial Protection Bureau

HOTLINE

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OIG Hotline

I have a consumer complaint against a financial institution.

I have a dispute with my credit card or my landlord.

I want to report an issue of fraud, waste, or abuse involving the Board of Governors of the Federal Reserve System or the Consumer Financial Protection Bureau (CFPB).

To help us better understand your complaint, please have the following information ready:

Are you an employee of the Board or the CFPB?

Does this relate to a program or function of the

What kind of fraud, waste, or abuse are you reporting? (Choose all that apply)

Allegation details

Would you like to remain anonymous?

Do you request confidentiality?

Your information

Review

Allegation details

Your information

LINKS TO THE BOARD AND THE CFPB

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