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The Board Can Improve the Efficiency and Effectiveness of Certain Aspects of Its Consumer Compliance Examination and Enforcement Action Issuance Processes

The Federal Reserve System seeks to promote a fair and transparent financial services marketplace and ensure that the state member banks comply with applicable federal consumer laws and regulations. We assessed the efficiency and effectiveness of the Board’s and the Reserve Banks’ consumer compliance examination and enforcement action issuance processes for unfair or deceptive acts or practices (UDAP) and fair lending matters

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