Forensic Evaluation of Overbilled Labor Hours on CFPB Contracts

We conducted a forensic evaluation of the CFPB's procurement process as it relates to labor hours billed to the agency.

The results of our evaluation show the process is operating effectively overall. However, we made several observations regarding missing timesheets, potentially incorrect labor rates, unsupported labor hours, and undocumented overtime rates in the labor-rate schedule. As a result, of the $56.4 million of labor hours we evaluated, $2.3 million could not be reconciled with supporting documentation. Our observations do not suggest that overbilling occurred in this amount but serve to highlight areas of inconsistent documentation that, if addressed, will help the agency to improve its procurement process.