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CFPB Report: 2024-SR-C-021 December 2, 2024

The CFPB Can Improve Its Process for Onboarding Depository Institutions That Transition to Its Oversight

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A key mission of the CFPB is overseeing compliance with federal consumer financial laws and regulations for depository institutions with over $10 billion in assets. From 2017 through 2023, 90 depository institutions crossed the $10 billion threshold and transitioned to the CFPB's oversight.

We found that the CFPB did not timely or effectively complete most of the transitions we reviewed, in some cases taking over a year to complete key onboarding steps. It also took varying approaches to coordinating with the prudential regulators. We attribute these issues to the CFPB not having established a program for onboarding depository institutions that transition to its oversight.

Our report contains recommendations to enhance the CFPB's onboarding of depository institutions.