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CFPB Report: 2014-MO-C-008 June 30, 2014

The CFPB Has Established Effective GPRA Processes, but Opportunities Exist for Further Enhancement

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Summary of Recommendations, OIG Report No. 2014-MO-C-008

Rec. no. Report page no. Recommendation Responsible office
1 8 Identify areas in which formal program evaluations, as described by the U.S. Government Accountability Office, could assist the CFPB in meeting its goals. Office of the Chief Strategy Officer
2 8 Establish a schedule for program evaluations and incorporate the schedule into future strategic plans to fully satisfy the strategic planning requirements of the Government Performance and Results Act of 1993, as amended by the GPRA Modernization Act of 2010. Office of the Chief Strategy Officer
3 15

Build on the CFPB’s efforts to comply with the Government Performance and Results Act of 1993, as amended by the GPRA Modernization Act of 2010, by satisfying all applicable requirements in its annual performance plan. Specifically, future performance plans should:

    1. include performance targets for all performance goals.
    2. include a balanced set of performance indicators to be used in measuring or assessing progress toward each performance goal.
    3. fully identify how the agency will ensure the accuracy and reliability of its performance information.
    4. identify major management challenges and fully describe how the agency will address those challenges.
    5. identify low-priority program activities.
Office of the Chief Strategy Officer