CFPB Report: 2013-AE-C-017 September 30, 2013
| Rec. no. | Report page no. | Recommendation | Responsible office |
|---|---|---|---|
| 1 | 10 | Collect reimbursements from cardholders who received payments for unallowable expenses and research and collect reimbursement from the two cardholders who used credit hours as leave while on official travel and claimed reimbursement for lodging and meals and incidental expenses. | Office of the Chief Financial Officer |
| 2 | 10 | Conduct an audit of the remaining 183 instances in which cardholders took eight or more hours of leave during an official business trip to determine whether cardholders claimed and received reimbursement for unallowable expenses. | Office of the Chief Financial Officer |
| 3 | 10 | Coordinate with the Office of Human Capital to develop disciplinary actions that may be taken against cardholders who use their government travel card for unauthorized transactions and include these guidelines in the Travel Card policy. | Office of the Chief Financial Officer |
| 4 | 10 | Require the Travel Office to provide to cardholders periodic reminders on the proper use of the government travel card, including the policy associated with laundry expenses. | Office of the Chief Financial Officer |
| 5 | 10 | Coordinate with the Office of Human Capital to obtain personnel leave data and require the Travel Office to expand the monthly cardholder statement review to include cardholders on leave in order to identify potential cases of unauthorized or fraudulent use and incorporate this requirement in the draft internal procedure. | Office of the Chief Financial Officer |
| 6 | 11 | Update the Travel Card policy to include the requirements in recommendations 7 and 8 below. | Office of the Chief Financial Officer |
| 7 | 11 | Require cardholders to note on the travel authorization any days of anticipated leave while on business travel and to note on the travel voucher any days of leave taken while on business travel. | Office of the Chief Financial Officer |
| 8 | 11 | Require cardholders' supervisors to review and approve travel authorizations and travel vouchers in GovTrip in a timely manner and, as a part of that review and approval, verify that expenses anticipated or incurred on days of leave are allowable. | Office of the Chief Financial Officer |
| 9 | 17 | Require the Travel Office to verify that new cardholder account cash-advance limits are set at prescribed amounts and periodically review cardholders' cash-advance transactions to ensure that the prescribed limits are not exceeded. | Office of the Chief Financial Officer |
| 10 | 17 | Require the Travel Office to ensure that all government travel card accounts for employees are closed immediately upon separation and revise the internal draft travel procedure to include this requirement. | Office of the Chief Financial Officer |
| 11 | 17 | Ensure that cardholders' supervisors review and approve travel vouchers in GovTrip consistent with recommendation 8. | Office of the Chief Financial Officer |
| 12 | 17 | Ensure that the Travel Office sends past-due notifications to cardholders, their supervisors, the Chief Financial Officer, and the Office of Human Capital as required in the Travel Card policy. | Office of the Chief Financial Officer |
| 13 | 17 |
Provide periodic refresher training for both cardholders and their supervisors on
|
Office of the Chief Financial Officer |
| 14 | 17 | Finalize and approve the internal draft travel procedure. | Office of the Chief Financial Officer |
