The CFPB Should Strengthen Internal Controls for Its Government Travel Card Program to Ensure Program Integrity

Other Matter for Management's Consideration

During our audit, we found two transactions associated with blocked MCCs that were processed. Although the CFPB has blocked certain MCCs, merchants are able to force transactions through without the proper authorizations from the credit card company.

The Travel Office could use the Declined Authorization Report, available in the CCRS, which shows how many times a merchant attempted to process a transaction, to determine whether cardholders are attempting to use their GTC for purchases at blocked merchants. We believe that reviewing the Declined Authorization Report could provide the Travel Office with insight into which cardholders are potentially making unauthorized transactions.